- Company: ClockTower Technologies Limited
- Location: Lagos
- Job type: Full-time
- Salary: N4,000,000 – N5,500,000 Annual Gross
About the role
ClockTower Technologies Limited builds web and mobile applications, enterprise systems, and digital marketplaces. We are looking for a Technical Product & Operations Officer to support our digital products. This hybrid position in Lagos combines technical operations, software development coordination, and customer support. You will report to the Business Development Lead / Acting COO.
Responsibilities
- Maintain user manuals, onboarding guides, and training materials.
- Participate in software development, testing, and releases.
- Monitor platform availability, hosting, and security to support a 99.99% uptime target.
- Perform functional, regression, and user-acceptance testing.
- Provide first-line technical support and coordinate escalations.
- Manage designated social media accounts and customer inquiries.
- Support API integrations and payment reconciliation workflows.
Requirements
- University Degree in Computer Science, IT, or a related field.
- 3-4 years of experience in software development, technical operations, or QA.
- Strong troubleshooting, documentation, and communication skills.
- Working knowledge of web/mobile apps, APIs, databases, and cloud environments.
- Must reside in Lagos.
How to apply
Send your Cover Letter, CV/resume, and a brief account of your relevant work experience to hr@clocktowertechnologies.ng. Use the Job Title as the subject of your email.
Apply by email: hr@clocktowertechnologies.ng
