- Company: Cobranet Limited
- Location: Lekki Phase 1, Lagos
- Job type: Full-time
- Deadline: 30th November, 2026
About the role
Cobranet Limited is a reputable organization established in 2003 that provides reliable internet solutions. The company prides itself on a rugged and fully redundant network topology with high availability exceeding 99.5%. They are currently seeking a Service Delivery Coordinator to join their team in Lekki Phase 1, Lagos. This is a full-time position reporting to the Manager, Service Delivery.
Responsibilities
- Update, monitor, and input data into the presales tracker sheet for installation, survey, trial/POC, and activation requests.
- Generate daily and monthly reports based on the presales tracker sheet.
- Process account activations for newly installed links for both new and existing clients.
- Liaise with stakeholders to ensure contracts are signed, submitted, and documented for all clients.
- Provide weekly handover reports of newly installed accounts for corporate accounts, partners, resellers, and dealers to the Account Management team.
- Submit weekly reports of recently activated new accounts to the account department.
- Keep the sales team regularly updated on the status of their surveys and installations.
- Handle and process service requests from sales personnel and resellers, communicating relevant information back to them.
- Maintain an organized filing system for all signed contracts.
- Perform other duties as assigned by the supervisor.
Requirements
- Excellent knowledge and hands-on experience with Microsoft Excel.
- Strong organizational skills with a keen attention to detail.
- Excellent verbal and written communication skills.
- Ability to analyze and interpret data.
- Basic knowledge of wired and wireless technology, including LAN and WLAN infrastructure.
How to apply
Interested and qualified candidates should send their applications to recruitment@cobranet.ng. Please use the job title as the subject of your email. Note that only qualified candidates will be shortlisted.
Apply by email: recruitment@cobranet.ng
