- Company: Canonical
- Location: Lagos (Remote)
- Job type: Full-time
About the role
Canonical is looking for a Senior Sales Operations Analyst to help grow and manage our global direct, alliance, channel partner, and online sales. In this remote position based in Lagos, you will partner with Canonical’s executive team across sales, business development, customer success, marketing, product management, commercial systems, delivery, finance, and legal. Your goal is to drive continuous improvements in processes, systems, governance, and data quality to maximize net customer retention and deliver revenue.
Responsibilities
- Deliver precise, scalable revenue operations for direct, indirect, and online channels.
- Instrument, measure, and improve policies and processes across the entire revenue operations spectrum.
- Provide metrics and reporting to monitor revenue operations effectiveness, including leads, pipeline, velocity, sales productivity, and renewals.
- Own the commission plan and lead the process for setting goals, evaluating, and paying against that plan.
- Lead and develop a team of revenue operations analysts to drive processes and provide operational support to sales teams and partners.
- Enhance the commercial review process for evaluating and steering sales and alliance opportunities.
- Oversee sales technology and processes, driving automation and partnering with commercial systems engineering to improve business systems.
- Use data to drive insight, manage territories and channels, and implement actionable changes with executive management.
- Drive data quality through order processing, training, process documentation, and data cleansing.
- Lead the introduction of new products, pricing, packaging, and bundling through easy-to-navigate systems.
Requirements
- Experience operating in a leadership Revenue Operations role, driving effectiveness of direct, channel, and alliance partnerships.
- Strong communication, interpersonal, negotiation, and influencing skills.
- Track record of providing insight through robust CRM and other Revenue Operations technology platforms, data, analytics, and compensation systems.
- Comfort with commercial pressure and the ability to put revenue teams under appropriate performance pressure.
- Organisational skills and the ability to interact with stakeholders at all levels of the organisation.
- Professional written and spoken English with excellent presentation skills.
- An energetic, thoughtful, and systematic approach to problem-solving with a focus on repeatable, scalable outcomes.
- Data-driven and analytical approach with a high attention to detail.
- Exceptional academic track record from both high school and university.
- Undergraduate degree in a related field, preferably in Science, Technology, Engineering, Mathematics, or Economics, or a compelling narrative about your alternative path.
- Ability to travel internationally up to four times a year for company events up to two weeks long.
How to apply
Interested and qualified candidates should click here to apply online.
