- Company: Tetra Pak
- Location: Lagos
- Job type: Full-time
- Deadline: 23 November 2026
About the role
Tetra Pak is looking for a Resource Planning & CSO Support Leader to lead teams of Resource Planners and Service Administrators across African markets within the EMEA region. This position is based in Lagos and involves managing geographically dispersed teams to drive operational excellence and ensure world-class customer service.
Responsibilities
- Lead, coach, and develop teams of Resource Planners and Service Administrators.
- Drive forecasting, scheduling, workload balancing, and capacity management.
- Ensure efficient service administration, cost control, and accurate invoicing.
- Drive process standardization, compliance, and continuous improvement.
- Support the deployment and adoption of critical business tools like FSM and SAP S/4HANA.
Requirements
- Bachelor’s degree in Business, Engineering, Operations, or a related field.
- Proven experience in people leadership, coaching, and leading remote teams.
- Strong background in resource planning, service operations, and service administration.
- Fluent English (written and spoken) is mandatory.
- French and/or Arabic language skills are highly desirable.
- Willingness to travel up to 20% of the time.
How to apply
Interested and qualified candidates should click here to apply online. The application deadline is 23rd November, 2026.
