- Company: Nigerian Capital Development Fund (NCDF) Group Plc
- Location: Abuja
- Job type: Full-time
About the role
Nigerian Capital Development Fund (NCDF) Group Plc is an impact investor focused on emerging markets. The group serves as a strategic umbrella for ventures in Financial Technology, Affordable Green Housing & Renewable Energy, Entertainment & Media, and Training & Mobility. Their goal is to build financially viable businesses that address social and environmental challenges.
NCDF Group is seeking an experienced Insurance & HMO Operations Manager to lead the establishment and day-to-day coordination of LifeCome HMO and LifeCome Benefits. As the first operational officer, you will play a central role in developing products, establishing operating systems, building partnerships, and securing customers. This role suits a knowledgeable, commercially minded professional who can translate business plans into practical delivery and measurable results.
Responsibilities
- Develop and implement launch and operating plans for both companies.
- Coordinate product development, pricing, and partnerships with insurers, healthcare providers, and distribution partners.
- Establish effective processes for customer enrolment, policy and benefits administration, claims coordination, and complaints management.
- Coordinate regulatory readiness and compliance with relevant internal and external specialists.
- Build a customer pipeline through relationships with employers, institutions, associations, and other target markets.
- Manage daily operations and recommend staffing, technology, and resources as the businesses grow.
- Maintain clear operational records and provide regular performance reports to Group Management.
Requirements
- A relevant Degree in Insurance, Business Administration, Finance, Health Management, or a related discipline.
- At least seven years’ relevant experience in the HMO, health insurance, or wider insurance sector, including management responsibility.
- Strong practical knowledge of HMO operations, insurance products, provider networks, claims administration, and customer service.
- Demonstrated experience in business development, corporate sales, or partnership management.
- Sound understanding of relevant regulatory requirements and compliance processes.
- Strong organisational, communication, and leadership skills.
- Ability to work independently, establish processes, and deliver results within a developing business.
- Relevant professional qualifications and experience launching products or establishing a new business unit will be an advantage.
How to apply
Interested and qualified candidates should send their CV to career@ncdfgroup.com using the Job Title as the subject of the email.
Apply by email: career@ncdfgroup.com
