- Company: Airbnb
- Location: Remote – Bangalore, India
- Job type: Full-time
About the role
Join Airbnb’s Tech Foundations team as a Systems Engineer. You will configure and maintain Atlassian platforms while owning the migration from Jira Data Center to Jira Cloud. This is a remote position based in Bangalore, India, with a requirement to work during US overlapping hours.
Responsibilities
- Administer Jira Cloud Software and Service Management environments to ensure reliability and quality.
- Design and implement Jira configurations, including workflows, permissions, and notification schemes.
- Deliver end-to-end migration workstreams for the Jira Data Center to Cloud program.
- Configure Jira Service Management projects, including SLAs, custom queues, and approval workflows.
- Build dashboards and reporting using native Jira Cloud tools and maintain custom Forge applications.
- Support access management, user lifecycle, and license hygiene to improve security posture.
- Configure Atlassian Rovo AI agents and automation rules to reduce toil and improve reliability.
- Write automation rules using Jira’s native engine and JavaScript, and use the Jira REST API for integrations.
- Participate in Agile ceremonies, on-call rotations, and incident response for platform issues.
Requirements
- BE/B.Tech or relevant technical degree.
- 3+ years of hands-on Atlassian administration experience, including Jira Software and Jira Service Management in enterprise environments.
- Solid knowledge of Jira workflow design, JQL, and board configuration.
- Experience with Jira migrations from Data Center to Cloud, including data integrity validation.
- Flexibility to work in USA overlapping work hours.
- Hands-on experience with the Jira REST API and tools like Postman.
- Familiarity with integrating Atlassian tools with identity providers like Okta and LDAP.
- Exposure to Atlassian Rovo or other AI/ML capabilities in the Atlassian ecosystem.
- Experience building Jira Automation rules and working with JavaScript and JSON.
- Clear written and verbal communication skills.
Pay and benefits
Specific salary details are not listed in this job posting. Airbnb is committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities.
How to apply
Apply directly on Airbnb’s own careers website. Omadaily never charges job seekers.
