- Company: ServiceNow
- Location: Hyderabad, India
- Job type: Full-time
About the role
ServiceNow is seeking a Staff Software Engineer to join the Security and Risk Engineering organization in Hyderabad. This is a zero-to-one incubation role focused on building a new class of exposure analysis that ranks security work by exploitability. You will act as a hands-on technical leader, owning the architecture, design, and delivery of major AI-powered software systems. The position combines deep full-stack engineering expertise with AI/ML-native development skills to solve complex problems and build production-grade systems at scale.
Responsibilities
- Technical Leadership: Define the technical vision and architecture for major subsystems, making critical design decisions and establishing engineering standards for scalability, reliability, and security.
- Full-Stack Engineering: Build complex software across the stack, including frontend experiences, APIs, backend services, and cloud infrastructure, using technologies like React, TypeScript, Python, Java, and Go.
- AI/ML Development: Design and build production-grade LLM and agentic systems, including multi-agent orchestration, retrieval-augmented generation (RAG), and model integration from providers like OpenAI or Anthropic.
- AI Governance: Establish robust AI evaluation strategies, observability metrics, and safety mechanisms to ensure quality, latency, and cost efficiency in production environments.
- Mentorship: Provide technical direction and mentorship to engineers, influencing technical direction beyond your immediate team through strong judgment and collaboration.
Requirements
- 8+ years of software engineering experience, or equivalent practical experience.
- Expert-level programming experience in Python, Java, Go, TypeScript, or similar languages.
- Hands-on experience designing and delivering AI/ML-powered production systems, including LLMs, RAG, embeddings, and agentic workflows.
- Strong understanding of distributed systems, system architecture, and cloud-native development.
- Bachelor’s or Master’s degree in Computer Science, AI, ML, or a related technical discipline, or equivalent practical experience.
- Cybersecurity or security-product experience is a plus.
Pay and benefits
ServiceNow offers a flexible work environment with trust-based work personas (flexible, remote, or office-based) depending on the nature of the work. The company is an equal opportunity employer and provides reasonable accommodations for candidates who require them.
How to apply
Apply directly on ServiceNow’s own careers website. Omadaily never charges job seekers.
