Technology & IT

Staff Product Security Engineer, PSIRT at ServiceNow

Posted

  • Company: ServiceNow
  • Location: Hyderabad, Telangana, India
  • Job type: Full-time
  • Salary: Not specified
  • Deadline: Not specified

About the role

ServiceNow is looking for a senior technical expert to join the Product Security Incident Response Team (PSIRT) in Hyderabad. You will serve as a key authority for handling post-release vulnerabilities in ServiceNow products. This position demands independent operation and calm leadership during critical security events, helping to shape how the company responds to security threats at scale.

Responsibilities

  • Lead technical and organizational efforts during significant security incidents, coordinating with engineering, product, and customer-facing teams.
  • Drive coordinated responses across affected releases to reduce exposure windows and verify fix completeness.
  • Manage the CVE disclosure process, including scoring, advisory content, and publication timing.
  • Author root cause analyses and drive lessons learned to closure after security incidents.
  • Contribute to secure development practices by feeding incident learnings upstream into the SDLC.

Requirements

  • Minimum 8 years of related experience with a Bachelor’s degree, or equivalent combinations of education and experience.
  • At least 4 years of experience auditing source code for security vulnerabilities.
  • Ability to read and comprehend Java and JavaScript code, with a strong understanding of common vulnerabilities in these languages.
  • Proficiency in Python and JavaScript for data gathering, processing, and visualization.
  • Experience developing proof-of-concept exploits for web application vulnerabilities.
  • Demonstrated leadership during major security events and willingness to participate in on-call duties.
  • Experience leading fix implementation and release coordination across multiple teams.

Pay and benefits

Specific salary details are not listed in the job description. ServiceNow offers a flexible work environment with various work personas (flexible, remote, or required in office) depending on the nature of the work. The role requires specific on-call coverage hours from Sunday to Saturday, which may change based on business needs.

How to apply

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