- Company: ServiceNow
- Location: Bangalore, Karnataka
- Job type: Full-time
About the role
ServiceNow is looking for a Senior Staff Technical Architect to guide the evolution of its corporate and cloud infrastructure. This senior individual contributor role focuses on creating secure, scalable, and cost-effective business services. You will connect infrastructure decisions with the broader enterprise technology roadmap and drive improvements through upgrades, retirements, and new technology adoption.
Responsibilities
- Define current, transition, and target-state infrastructure architectures with a multiyear roadmap tied to business priorities.
- Establish reference architectures, standards, and patterns across cloud, data center, networking, compute, storage, and backup.
- Define cloud governance and architectural guardrails for Azure and Google Cloud Platform (GCP), including landing zones and cost controls.
- Lead infrastructure architecture reviews and provide input on major technical decisions, including vendor evaluations and proofs of concept.
- Recommend resilience and compliance requirements for high availability, disaster recovery, and business continuity.
- Partner with Security Architecture to integrate zero-trust and compliance requirements into infrastructure standards.
- Assess AI and ML infrastructure needs, including compute capacity and specialized hardware for agentic AI patterns like RAG and MCP.
- Collaborate with DT Integration, Core Systems, and Product teams to align infrastructure needs and dependencies.
- Work with finance and operations to optimize infrastructure economics through capacity planning and FinOps practices.
Requirements
- 10+ years of progressive experience in infrastructure, cloud, platform engineering, or systems engineering with substantial architecture responsibility.
- Demonstrated success in defining infrastructure and cloud strategy across multiple technology domains.
- Deep expertise in several infrastructure domains, including cloud, network, compute, storage, resilience, and cost.
- Strong working knowledge of Azure and GCP architecture, including landing zones, connectivity, and identity dependencies.
- Solid understanding of agentic AI concepts such as RAG, A2A communication, and MCP.
- Experience integrating disparate systems using APIs, messaging, and event-driven architecture.
- Experience defining cloud governance and standards in a large enterprise environment.
- Working knowledge of infrastructure as code and modern automation practices.
- Ability to influence senior stakeholders and technical teams without direct authority.
- Bachelor’s degree in a related field or equivalent practical experience.
Pay and benefits
Specific salary details are not listed in the job description. ServiceNow offers a flexible work environment with various work personas (flexible, remote, or required in office) depending on the nature of the work and location. The company is an equal opportunity employer and provides reasonable accommodations for candidates during the application process.
How to apply
Apply directly on ServiceNow’s own careers website. Omadaily never charges job seekers.
