- Company: ServiceNow
- Location: Bangalore, Karnataka, India
- Job type: Full-time
About the role
ServiceNow is seeking a Senior Staff Product Designer to join its Product Design team in Bangalore. You will play a key role in shaping the enterprise AI assistant experience within Slack and Microsoft Teams. As part of a team that prioritizes empathy and user needs, you will collaborate closely with engineering and product management to create product experiences that users love. This position offers the opportunity to influence product strategy and build a best-in-class AI assistant that transforms how employees work.
Responsibilities
- Own strategic design initiatives for Slack and Teams, shaping product direction and building a best-in-class AI assistant.
- Define end-to-end experiences, interaction patterns, and frameworks that extend across assistant surfaces.
- Provide strategic direction and hands-on design leadership, partnering closely with India-based engineering teams and global product and design leaders.
- Keep initiatives aligned with the broader assistant strategy, sharing insights and decisions across teams to build a cohesive experience.
- Elevate design quality through craft, mentorship, and influence across the organization.
Requirements
- 10+ years of relevant design experience, with a portfolio demonstrating exceptional interaction design, systems thinking, and end-to-end product ownership.
- Experience leading complex, cross-product initiatives and influencing product strategy across multidisciplinary teams.
- Experience designing AI-powered products, collaboration tools, or enterprise workflows. Familiarity with Slack or Microsoft Teams is a plus.
- Strong hands-on design skills, from concepts and prototypes through detailed specifications and implementation.
- Ability to navigate ambiguity, balance user needs with platform constraints, and communicate decisions clearly across global teams.
- A track record of mentoring designers and raising the bar for product experiences.
Pay and benefits
Specific salary details are not listed in the job advertisement. ServiceNow offers a flexible work environment with various work personas (flexible, remote, or required in office) depending on the nature of the work and location. The company is an equal opportunity employer and strives to create an accessible and inclusive experience for all candidates.
How to apply
Apply directly on ServiceNow’s own careers website. Omadaily never charges job seekers.
