- Company: Bosch
- Location: BKC, Mumbai, India
- Job type: Full-time
About the role
Bosch Global Software Technologies is looking for a senior Project Manager to oversee a large SAP Application Management Services (AMS) engagement. You will be responsible for end-to-end project delivery, governance, and customer relationship management. This is a full-time, onsite position based at the customer location in BKC, Mumbai.
Responsibilities
- Lead planning, execution, and governance of SAP AMS projects, enhancements, and initiatives.
- Act as the primary interface between customer leadership and SAP delivery teams, managing reviews and escalations.
- Ensure adherence to SLAs and KPIs while managing incidents, changes, and service improvements.
- Coordinate cross-functional teams and third parties to manage dependencies and transitions.
- Maintain structured governance frameworks, including RAID logs and RACI matrices.
- Manage project financials, including revenue, costs, and profitability.
- Drive resource planning, capacity management, and continuous improvement initiatives.
- Ensure compliance with ITIL/ITSM standards and maintain audit-ready documentation.
- Mentor project management resources and strengthen governance practices.
Requirements
- 15+ years of total IT experience.
- Minimum 5+ years in SAP AMS Project or Program Management.
- Proven track record in managing large, complex SAP AMS environments with distributed teams.
- Strong experience in customer-facing leadership, stakeholder management, and executive governance.
- Deep understanding of ITIL/ITSM, SLA/KPI management, and Incident/Change/Release Management.
- Experience with ServiceNow or equivalent ITSM tools is desirable.
- B.E./B.Tech. or MBA preferred.
Pay and benefits
Specific salary details are not mentioned in the job advertisement. The role offers the opportunity to work with a global technology leader and contribute to large-scale SAP engagements.
How to apply
Apply directly on Bosch’s own careers website. Omadaily never charges job seekers.
