- Company: ServiceNow
- Location: Bangalore, India
- Job type: Full-time
- Salary: Not specified
- Deadline: Not specified
About the role
ServiceNow is looking for a Principal Software Engineer to join their team in Bangalore. This position focuses on defining long-term technical architecture and integrating AI into business workflows. You will help the company, which serves 85% of the Fortune 500, build an AI-native culture where technology and talent work together to free people from busywork.
Responsibilities
- Technical Architecture: Define and own long-term technical architecture, making critical build vs. buy decisions to ensure system resilience as the platform scales.
- Platform Design: Design and build core infrastructure services and microservices for machine learning, frontend, and platform teams.
- Business Alignment: Align technical architecture with business goals to support customer acquisition, retention, and time-to-market.
- Hands-on Engineering: Write high-performance, clean, and maintainable production-grade code across the stack, including K8s, Python, Golang, and Postgres.
- Cross-functional Execution: Drive business-critical engineering outcomes in close collaboration with cross-functional teams.
- Mentorship: Mentor senior engineers and foster a culture of rapid, impact-driven innovation.
- Ownership: Proactively identify critical system and business gaps, propose solutions, and drive execution with high ownership.
Requirements
- Experience: 15+ years of software engineering experience with a demonstrated progression into Principal or Sr. Staff Engineer capacity at a high-growth tech company or top-tier AI lab.
- AI Integration: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Technical Proficiency: Strong hands-on coding ability with deep design thinking. Proficiency in K8s, Python, Golang, Postgres, and data lakes is preferred.
- Distributed Systems: Proven experience in distributed systems, including performance, scalability, latency, optimization, and monitoring.
- Commercial Mindset: Demonstrated ability to connect engineering decisions to business outcomes such as latency improvements and margin efficiency.
- High Agency: Self-driven with strong ownership, able to identify gaps, propose solutions, and execute at a startup pace.
Pay and benefits
Specific salary details are not provided in the job description. ServiceNow offers flexible work personas (flexible, remote, or required in office) based on the nature of the work and location. The company is an equal opportunity employer and provides accommodations for candidates who require them.
How to apply
Apply directly on ServiceNow’s own careers website. Omadaily never charges job seekers.
