Engineering

Principal Engineer (L5) at Twilio

Posted

  • Company: Twilio
  • Location: Remote – India
  • Job type: Full-time

About the role

Twilio is seeking a Principal Engineer (L5) to join the Segment Data Pipelines team. In this remote-first position, you will serve as the technical anchor for data platforms that process hundreds of thousands of data points per second. You will guide the engineering organization through complex distributed design choices, ensuring reliability, performance, and cost-efficiency for the world’s leading Customer Data Platform (CDP).

Responsibilities

  • Own the technical direction and deliver robust, composable routing experiences for the core Data platform.
  • Design fault-tolerant distributed systems in cloud environments, using past failures to improve resilience.
  • Lead through technical influence by guiding high-stakes design decisions and articulating trade-offs between cost, performance, and reliability.
  • Translate complex technical strategies into clear blueprints that align Product Managers, Architects, and engineering teams.
  • Prototype and experiment with emerging AI technologies and LLMs to solve systemic data processing challenges.

Requirements

  • Required: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
  • Required: 12+ years of programming experience with deep expertise in high-scale messaging/streaming systems and distributed processing engines.
  • Required: Mastery of high-level service design and expert programming experience in Go or similar concurrent, object-oriented languages.
  • Required: Demonstrated, hands-on experience identifying, prototyping, and deploying GenAI/LLM solutions for real-world engineering challenges.
  • Required: Profound technical depth in distributed systems, high-scale ingestion, and cloud-native architecture.
  • Desired: Advanced proficiency with high-throughput datastores, distributed caching, and container orchestrators (Docker/Kubernetes).
  • Desired: Experience with modern CI/CD pipelines and observability frameworks (Datadog, Grafana, Prometheus).
  • Desired: Hands-on experience managing large-scale AWS cloud infrastructure.

Pay and benefits

Twilio offers competitive pay, generous time off, parental and wellness leave, healthcare, and a retirement savings program. Offerings vary by location. The role is based in one of the permitted India states: Delhi, Karnataka, Maharashtra, Telangana, or Tamil Nadu. Occasional travel may be required for in-person meetings.

How to apply

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