- Company: Stripe
- Location: Bengaluru
- Job type: Full-time
About the role
Stripe is a financial infrastructure platform that helps millions of businesses accept payments and grow their revenue. The Finance Operations team is looking for a Monetization Operations Analyst to join in Bengaluru. You will help improve the user experience by ensuring accurate and timely onboarding of contracts and workflows. You will also work to enhance integrated financial systems by collaborating with business partners, financial colleagues, and engineers.
Responsibilities
- Onboard custom contracts into billing systems with strong attention to detail.
- Develop and manage scalable billing and collection processes for complex user agreements.
- Build auditable onboarding processes for new and existing users.
- Partner with internal teams such as legal, sales ops, engineering, and accounting to improve contract review processes.
- Work with account managers to resolve user inquiries related to billing and collections.
- Advocate for the customer by sharing system feedback and insights with internal stakeholders.
- Help scope and deliver continuous process improvements that enhance operations.
Requirements
- Minimum: 5+ years of experience in a client-facing role, such as customer success, consulting, or account management, preferably with technical products.
- Minimum: A track record of leading technical conversations and persuading others to take action.
- Minimum: Strong problem-solving skills and the ability to navigate data and people to find answers.
- Minimum: Strong operating rigor, including organizational and time management skills.
- Minimum: Ability to work well with a wide range of people in a high-growth environment.
- Preferred: Knowledge of the payments industry.
- Preferred: Experience using GSuite, Excel, and working with large data sets.
- Preferred: Experience with SQL and project management or consulting.
Pay and benefits
Specific salary details and benefits are not listed in the job description. Please refer to the official application page for complete compensation information.
How to apply
Apply directly on Stripe’s own careers website. Omadaily never charges job seekers.
