- Company: ServiceNow
- Location: Mumbai, Maharashtra, India
- Job type: Full-time
About the role
ServiceNow is looking for a Key Account Director to oversee the market success of its CRM products in the Mumbai region. You will build strong relationships with clients while meeting quarterly and annual sales quotas. This role focuses on selling ServiceNow’s CRM solutions, with preferred experience in CPQ, to enterprise customers in the India Western region.
Responsibilities
- Develop and execute a sales strategy for your assigned territory, including target prospect lists and regional plans.
- Lead executive and CxO discussions, positioning meetings, and demonstrations of ServiceNow’s CRM capabilities.
- Manage the full sales process from lead generation to opportunity closure.
- Provide ongoing account management to ensure customer satisfaction and identify additional revenue opportunities.
- Collaborate with Solution Consulting teams and regional partners to deliver a seamless customer experience.
- Use internal tools and data sources, including CRM and AI tools, for accurate forecasting and lead management.
Requirements
- 12+ years of sales experience with a track record of generating new business in enterprise Customer Experience or business solutions.
- Experience selling CRM into the India Western region is an advantage.
- Advanced knowledge of sales force automation, customer service management, or ERP technologies.
- Ability to navigate complex, long-cycle enterprise sales processes.
- Preferred experience selling CPQ solutions.
- Bachelor’s degree in business, marketing, or a related field.
Pay and benefits
ServiceNow offers a flexible work environment with various work personas (flexible, remote, or in-office) based on role requirements. The company is an equal opportunity employer and provides accommodations for candidates who need them during the application process. Specific salary details are not listed in the job description.
How to apply
Apply directly on ServiceNow’s own careers website. Omadaily never charges job seekers.
