- Company: Accor
- Location: Bengaluru, KA, in
- Job type: Full-time
About the role
Accor is looking for a Guest Service Associate (GSA) to join the Food & Beverage team at Novotel Bengaluru Outer Ring Road. Located in the heart of Bengaluru’s IT corridor, the hotel serves corporate travelers and guests seeking modern amenities. This full-time position focuses on delivering high-quality dining experiences while maintaining strict hygiene and service standards.
Responsibilities
- Perform opening and closing duties, including setting tables according to established procedures.
- Deliver food and beverage services in line with departmental standards.
- Check table settings, cleanliness, and side station preparation before operations begin.
- Greet guests warmly and escort them to their tables.
- Ensure all orders are served promptly at the correct temperature.
- Apply food safety and hygiene precautions, including HACCP standards.
- Remember guest names and preferences to provide personalized service.
- Upsell food and beverage offers and cross-sell other dining venues when applicable.
- Collect supply requisitions and verify stock levels.
- Report any complaints, incidents, or irregularities to management.
Requirements
- A service-focused personality is essential.
- Minimum of 1 year of work experience in hotel operations.
- A relevant degree or diploma in Hospitality or Tourism Management is preferred.
Pay and benefits
Specific salary details are not mentioned in the job advertisement. Accor emphasizes its commitment to diversity and inclusion, aiming to attract and promote diverse talent.
How to apply
Apply directly on Accor’s own careers website. Omadaily never charges job seekers.
