- Company: GitLab
- Location: Remote, India
- Job type: Full-time
About the role
GitLab is seeking an early-career professional to join the Territory Operations team. This position is designed for individuals with foundational experience in operations, analytics, or CRM who wish to deepen their expertise in sales systems and territory management. You will receive structured onboarding and close support from senior team members while learning territory carving and account routing processes from the ground up. Prior territory operations experience is not required; curiosity, data care, and clear communication are valued more highly.
Responsibilities
- Support cross-functional annual planning for territory carving and deployment in Salesforce for the APJ region.
- Maintain and document territory operations processes, including runbooks and onboarding materials.
- Respond to account routing questions from the APJ field, escalating complex cases to senior analysts.
- Support recurring territory reporting and ad hoc analysis for APJ sales leadership.
- Partner with APJ Field Sales, Sales Operations, and Revenue Strategy to identify opportunities to improve territory processes.
- Assist the Sales Systems team with automation improvements, such as automated opportunity assignment.
- Support data hygiene and enrichment for APJ accounts using tools like RingLead, ZoomInfo, D&B, and Openprise.
- Document questions, edge cases, and process gaps to address them systematically.
Requirements
- 1–2 years of experience in an operations, analytics, business support, or CRM-adjacent role.
- Based in the APJ region or able to maintain consistent overlap with APJ business hours.
- Working familiarity with Salesforce, including navigating records, reports, and list views.
- Comfortable working in spreadsheets with sorting, filtering, VLOOKUP/XLOOKUP, and pivot tables.
- Strong attention to detail and a methodical approach to working with data.
- Clear and concise written communication, particularly in asynchronous settings.
- Collaborative mindset and comfort with asking questions.
- Interest in learning sales operations systems in a fast-paced, distributed environment.
Pay and benefits
- Benefits to support health, finances, and well-being.
- Flexible Paid Time Off.
- Team Member Resource Groups.
- Equity Compensation and Employee Stock Purchase Plan.
- Growth and Development Fund.
- Parental Leave.
How to apply
Apply directly on GitLab’s own careers website. Omadaily never charges job seekers.
