- Company: Elastic
- Location: Bangalore, India
- Job type: Full-time
- Salary: Competitive pay based on the work you do here and not your previous salary
About the role
Elastic is looking for a flexible and adaptable professional to join the Marketing AI, Operations and Automation team in Bangalore. As a key member of this team, you will play a hands-on role in governing and administering the marketing AI tool stack that teams across the organisation depend on. You will serve as the operational backbone that keeps marketing AI running consistently, safely, and at scale.
Responsibilities
- Own the AI-level configuration, system prompts, and governance standards for every tool in the approved marketing AI stack.
- Act as the human review layer for AI-generated content and submissions, serving as the final checkpoint before anything goes live.
- Enforce the tool ownership model, ensuring every approved marketing AI tool has a named owner assigned before teams begin using it.
- Maintain the internal prompt library, approved-use guidelines, and minimum starting prompts available to marketers.
- Partner with the Marketing AI Engineer to onboard new tools and workflows through the appropriate approval processes.
- Surface tool-level usage patterns and review volume to inform resourcing and governance decisions.
- Assist in maintaining internal documentation across team knowledge bases, wikis, and the playbooks.
Requirements
- 3+ years in a marketing operations or marketing technology role with tool administration responsibilities.
- Hands-on experience working with at least one enterprise AI or generative AI platform at an organisational level, such as Jasper, Writer, or Adobe Firefly.
- Demonstrated understanding of system-level prompt architecture and how AI configuration affects output quality and consistency across teams.
- Strong process orientation with the ability to build governance workflows and documentation standards from scratch.
- Familiarity with Marketo, Workfront, or similar enterprise marketing platforms.
- Clear, precise written communication and strong attention to detail.
- Experience working across globally distributed teams spanning AMER, EMEA, and APJ.
Pay and benefits
- Competitive pay based on the work you do here and not your previous salary.
- Health coverage for you and your family in many locations.
- Ability to craft your calendar with flexible locations and schedules for many roles.
- Generous number of vacation days each year.
- Match up to $2000 (or local currency equivalent) for financial donations and service.
- Up to 40 hours each year to use toward volunteer projects you love.
- Embracing parenthood with minimum of 16 weeks of parental leave.
How to apply
Apply directly on Elastic’s own careers website. Omadaily never charges job seekers.
