- Company: RightCom
- Location: Nigeria (Remote)
- Job type: Full-time
About the role
RightCom is a cloud-based software company and the leading customer experience (CX) platform in Africa. We are looking for an HR Business Partner (HRBP) for Anglophone Africa to act as a strategic talent partner to our executive leaders, department heads, and operational teams. Based in Nigeria, you will align human resources strategies with our overarching business objectives while supporting a scalable, high-performance hybrid delivery engine.
Responsibilities
- Strategic Business Partnering: Act as a trusted advisor to leadership to build talent strategies that support business expansion. Design acquisition and retention strategies for both Operate Services and SaaS/Engineering talent.
- Organizational Design: Partner with managers on team design, succession planning, and performance management cycles to maintain organizational agility.
- Compliance & Labor Relations: Implement internal regulations and ensure compliance across Anglophone jurisdictions, specifically including the Ghana Labour Act, 2003 (Act 651) and the Nigerian Labour Act. Manage employment risk and oversee lawful separations.
- Compensation & Benefits: Collaborate with Finance to administer payroll, statutory remittances (e.g., SSNIT in Ghana, NHF in Nigeria), and KPI-driven variable bonus structures. Conduct localized salary benchmarking.
- Culture & Development: Cultivate a unified corporate culture across distributed teams. Drive the implementation of clear performance metrics and identify training gaps to deploy targeted professional growth programs.
Requirements
- 5+ years of progressive HR experience, with a mandatory 2–3 years operating across multi-country frameworks in Africa (specifically Ghana and Nigeria).
- BSc/BA in Human Resources, Business Administration, or Organizational Psychology. An MBA or post-graduate degree is a strong asset.
- Active professional HR membership or certification (e.g., CIHRM, SHRM-CP, PHRi).
- Practical fluency in the Ghana Labour Act, 2003 (Act 651) and the Nigerian Labour Act.
- Exceptional relationship management skills to influence senior business leaders without direct functional authority.
- Direct experience in B2B technology, fintech, SaaS, or international professional services firms is highly preferred.
- Ability and willingness to travel periodically to Ghana as required.
How to apply
Interested and qualified candidates should click here to apply online.
