- Company: Mulligan Hotel
- Location: Sabo Yaba, Lagos
- Job type: Full-time
- Deadline: 30 November 2026
About the role
Mulligan Hotel, part of a private Nigerian group operating in retail, hospitality, and property, is looking for a dedicated Hotel Sales & Marketing Officer. This full-time position is based in Sabo Yaba, Lagos. You will play a key role in driving the hotel’s commercial success and enhancing its brand presence.
Responsibilities
- Manage all aspects of the hotel’s sales and marketing operations.
- Organize and participate in site visits, ensuring all follow-up actions and documentation are completed.
- Sell, support, and advise clients on event-related services.
- Coordinate the promotion and growth of the property’s attractions.
- Increase brand awareness across various mediums.
- Identify potential clients through surveys and maintain lists of active prospects.
- Contact guests via calls or meetings to understand their needs and requirements.
- Prepare and present sales proposals highlighting the hotel’s best features.
- Provide clients with service lists, prices, and offer discounts when appropriate.
- Assist clients in selecting services that best meet their specifications.
- Oversee booking and reservation processes to ensure availability and proper arrangement.
- Collaborate with staff to ensure a positive client experience.
- Monitor guest service quality to ensure appropriate customer care.
- Conduct price negotiations to reach favorable agreements for both parties.
- Maintain contact with clients for feedback and future business opportunities.
- Set annual budgets and implement strategies to achieve targets.
Requirements
- Bachelor’s Degree in Marketing, Social Management, or a related field.
- 5-7 years of experience in Sales/Marketing or a relevant customer-facing role.
- Strong digital skills with relevant qualification.
- Excellent organizational skills with the ability to prioritize tasks and manage time effectively.
- Confident communication and presentation skills.
- Self-motivated with the ability to achieve goals and work independently.
- Hands-on attitude to getting things done.
- Proven track record of exceeding sales targets.
- Proficiency in Excel, PowerPoint, Word, and Canva (desirable).
- Experience using Opera or a similar database management system (desirable).
How to apply
Interested and qualified candidates should send their CV in MS Word or PDF to career.mulliganhotel@gmail.com. Please use the job title as the subject of the email. Note that only qualified candidates will be shortlisted.
Apply by email: career.mulliganhotel@gmail.com
