- Company: Ellasot Consulting
- Location: Port Harcourt, Rivers
- Job type: Full-time
- Salary: N200,000 – N250,000 monthly
About the role
Ellasot Consulting is seeking an experienced and strategic Hotel Manager to oversee the daily operations of a reputable client in Port Harcourt. You will be responsible for ensuring efficient service delivery, excellent guest experiences, staff productivity, and profitability. This full-time position offers a monthly salary of N200,000 – N250,000.
Responsibilities
- Coordinate activities across departments including Front Desk, Housekeeping, Food and Beverage, Maintenance, Security, and Administration.
- Monitor daily hotel activities to ensure compliance with operational standards and maintain high levels of cleanliness and safety.
- Handle guest complaints, inquiries, and special requests professionally to improve satisfaction and loyalty.
- Prepare staff duty schedules, supervise employees, and participate in recruitment and training.
- Monitor hotel income, expenditure, and cash flow while identifying opportunities to reduce costs and improve profitability.
- Develop strategies to increase room occupancy and revenue through corporate bookings and partnerships.
- Ensure compliance with hospitality regulations, health and safety standards, and company policies.
- Prepare and submit regular operational and financial performance reports to management.
Requirements
- Bachelor’s degree or HND in Hospitality Management, Hotel Management, Business Administration, or a related field.
- 5–7 years of relevant experience in hotel or hospitality management.
- Strong knowledge of hotel operations, front office management, housekeeping, and food and beverage operations.
- Experience in budgeting, financial management, and revenue optimization.
- Good understanding of hotel management software and reservation systems.
- Knowledge of hospitality standards, health, safety, and regulatory requirements.
- Residency in Port Harcourt is required.
How to apply
Send your updated CV to frontdeskellasot@gmail.com. Please use the Job Title as the subject of your email.
Apply by email: frontdeskellasot@gmail.com
