- Company: Growing Multi-specialist Healthcare Group (via Dragnet Solutions Limited)
- Location: Abuja
- Job type: Full-time
- Deadline: 1 November 2026
About the role
Our client is a growing multi-specialist healthcare group operating hospital facilities in Abuja. They are looking for a Hospital Process Analyst to help measure, analyse, and improve clinical and operational workflows. The goal is to enhance efficiency and service quality in patient journeys, waiting times, bed turnover, and throughput.
Responsibilities
- Map and analyse end-to-end patient journeys across outpatient, inpatient, emergency, theatre, diagnostics, and pharmacy.
- Define and maintain operational performance measures such as waiting times, length of stay, and bed occupancy.
- Extract, validate, and analyse data from hospital information systems and departmental records.
- Design and run improvement projects using methods like Lean, Six Sigma, and PDSA cycles.
- Conduct time-and-motion, queue, and capacity studies for clinics, beds, and theatre lists.
- Produce operational dashboards and analytical reports for department heads and executive management.
- Draft, test, and revise standard operating procedures and workflow documentation.
- Facilitate workshops with staff to design and embed process changes.
- Monitor performance after implementation and support regulatory and accreditation reporting.
Requirements
- A first degree in industrial or systems engineering, statistics, data science, health information management, health sciences, operations management, economics, or a related quantitative discipline.
- Completion of NYSC or a valid exemption.
- Minimum of 4 years’ relevant experience in process analysis, operations improvement, performance management, or healthcare analytics.
- Demonstrated experience in process mapping and workflow redesign.
- Experience working with operational data sets and producing analytical reports.
- Evidence of at least one documented improvement project with measurable outcomes.
- Experience in a hospital or healthcare delivery setting with familiarity of patient flow, clinic scheduling, or bed management.
How to apply
Interested and qualified candidates should click here to apply online. The application deadline is 1st November, 2026.
