- Company: Afro-Reach Clinical Research Organization (Afro-Reach CRO)
- Location: Wuse Zone 5, Abuja (FCT), Nigeria
- Job type: Full-time
About the role
Afro-Reach Clinical Research Organization (Afro-Reach CRO) is a dedicated clinical research organization focused on delivering high-quality research and regulatory solutions. We are looking for a proactive and results-driven Head of Operations & Administration to provide leadership for our daily office operations. This role reports directly to the CEO and involves supervising designated administrative personnel while ensuring operational continuity. The position is based in Wuse Zone 5, Abuja, with a hybrid work arrangement of on-site Monday to Thursday and remote work on Fridays.
Responsibilities
- Lead and coordinate day-to-day office and administrative operations.
- Supervise administrative staff, manage performance, and resolve workplace conflicts.
- Establish and improve administrative workflows, reporting structures, and accountability mechanisms.
- Oversee office facilities, supplies, and general workplace needs.
- Coordinate cross-functional activities with HR, Finance, and other departments.
- Maintain operational continuity and serve as the primary point of contact during the CEO’s absence.
- Support organizational governance, compliance, and internal audits.
Requirements
- Bachelor’s Degree in Business Administration, Operations Management, Human Resources, or a related discipline.
- Minimum of 7 years of progressive professional experience in operations management or organizational leadership.
- At least 3–5 years of direct people-management experience, including supervising employees and managing performance.
- Demonstrated experience implementing operational improvements in a growing organization.
- Strong leadership, communication, and conflict-resolution skills.
- Proficiency in Microsoft Office and business collaboration platforms.
- Familiarity with Nigerian employment practices is an advantage.
How to apply
Interested and qualified candidates should send their CV to hr@afroreachcro.org using the job title as the subject of the email.
Apply by email: hr@afroreachcro.org
