- Company: Moniepoint Incorporated
- Location: Lagos
- Job type: Full-time
About the role
Moniepoint Incorporated is a global business payments and banking platform serving over 600,000 businesses. We are looking for a strategic leader to head our Debt Collections function. This role is responsible for designing and executing a comprehensive debt collection framework to minimize Loss Given Default (LGD) across both business and consumer lending divisions. You will oversee a diverse portfolio of credit products, ranging from digital-first retail lending to large-ticket corporate financing.
Responsibilities
- Design and implement a segmented debt collection framework tailored to product type, ticket size, and delinquency stage.
- Define the organizational structure, recruit talent, and build the operational infrastructure (including collections management systems and dashboards) needed to run recovery at scale.
- Direct legal recovery strategy, ensuring compliance with financial regulations and debt collection laws.
- Manage high-level engagements with external stakeholders, including law enforcement agencies, regulatory bodies, and external counsel.
- Design incentive structures and performance frameworks to drive recovery rates and cost efficiency.
- Train and upskill the collections and recovery network in alignment with industry best practices.
- Own performance reporting to senior management, including recovery rates, cost of recovery, and LGD trends.
- Collaborate with credit, legal, risk, and finance teams to align collections efforts with portfolio strategy.
Requirements
- Bachelor’s Degree in a relevant field.
- Minimum of 7 years of experience in credit/debt recovery, including senior leadership of a recovery function handling high-value non-performing loans.
- Demonstrated experience across both high-ticket/corporate recovery and high-volume digital/retail collections.
- Strong working knowledge of debt recovery laws, banking regulations, and court procedures in Nigeria.
- Familiarity with digital collections infrastructure, including dialer/CRM systems, propensity-to-pay scoring, and behavioral segmentation.
- Proven experience designing, building, or scaling a recovery/collections function with national coverage across all six geopolitical zones in Nigeria.
- Excellent negotiation, problem-solving, and decision-making skills.
- Strong analytical skills with the ability to interpret financial and portfolio data.
How to apply
Interested and qualified candidates should click here to apply online.
