- Company: Gravy Stream Limited
- Location: Victoria Island, Lagos
- Job type: Full-time
- Deadline: 16 November 2026
About the role
Gravy Stream Limited is a fast-growing digital financial services provider operating in the Fintech and Microfinance Bank sectors. Through its platforms, Gravy Eat (food delivery) and Gravy Mart (e-commerce), the company aims to deliver accessible and innovative customer-centric solutions. We are looking for a results-oriented leader to drive user acquisition, growth, and operational excellence as we scale our operations.
Responsibilities
- Implement user onboarding activities across Lagos to ensure seamless execution and maximum impact.
- Address customer care issues, complaints, and escalations promptly to maintain high satisfaction levels.
- Ensure efficient operations and service delivery across the Gravy Eat and Gravy Mart platforms.
- Achieve the company’s performance growth metrics for 2027 and subsequent years.
- Develop periodic growth strategies and monitor performance against targets.
- Lead the execution of user and vendor onboarding strategies and campaigns.
- Oversee operations across vendors, personal shoppers, users, and logistics for a seamless end-to-end experience.
- Drive performance in new user onboarding, active user transactions, and vendor service options.
- Collaborate with the onboarding team to meet monthly and annual user and vendor targets.
Requirements
- Minimum of 5 years of verifiable experience in user acquisition, growth, or business development within fintech, microfinance banking, e-commerce, or fast-paced consumer platforms.
- Strong understanding of customer acquisition strategies, digital marketing, and user engagement tactics.
- Proven track record of driving user onboarding and achieving aggressive growth targets.
- Excellent leadership, team management, and cross-functional collaboration skills.
- Demonstrated experience in managing operations for consumer-facing platforms such as food delivery or e-commerce.
- Bachelor’s degree in Business Administration, Marketing, Economics, or a related field. An MBA is an added advantage.
- Must be a female based in Lagos with the flexibility to work extended hours and travel as required.
How to apply
Interested and qualified candidates should submit their Curriculum Vitae (CV) and a detailed Cover Letter to recruitment.office@dreamcityproperty.com. Please use “Head of Acquisition & Growth Management, Location: Lagos” as the subject of the email. The application deadline is 16th November, 2026.
Apply by email: recruitment.office@dreamcityproperty.com
