- Company: Accor
- Location: Dubai, UAE
- Job type: Full-time
About the role
Raffles Dubai is seeking a dedicated Waitress to join the team in the award-winning Raffles Salon lobby lounge. As part of the Accor group, you will help create a luxurious and professional food and beverage experience for guests. The hotel is a 5-star property located in the business and shopping district of Dubai, adjacent to Wafi Mall.
Responsibilities
- Deliver service excellence by adhering to LQA and outlet standards.
- Maintain thorough knowledge of the menu, ingredients, and preparation methods.
- Handle bar operations, including coffee, tea, and cocktails, to high standards.
- Recognize regular and VIP guests and update their preferences in the Opera system.
- Conduct guest satisfaction checks and escalate any concerns to leadership.
- Perform opening, closing, and side duties, including equipment inventories.
- Maintain a clean, organized, and hygienic environment following a “clean as you go” philosophy.
- Contribute to outlet targets through upselling and guest engagement.
- Handle cash and financial transactions with accuracy and integrity.
Requirements
- Minimum of 2 years of experience within Food & Beverage.
- Experience in 5-star luxury hospitality.
- Strong reading, writing, and oral proficiency in English.
- Hospitality Studies qualification is preferable.
- A second foreign language is a plus.
- Positive, energetic, and guest-focused personality with impeccable grooming.
Pay and benefits
- Complimentary upgrades and extended stays.
- Discounted stays across Fairmont & Raffles properties.
- Special dining and wellness discounts.
How to apply
Apply directly on Accor’s own careers website. Omadaily never charges job seekers.
