Operations & Logistics

Junior 3PL Account Manager at Delivery Hero

Posted

  • Company: Delivery Hero
  • Location: Riyadh, Saudi Arabia
  • Job type: Full-time

About the role

Join the Delivery Hero Group as a Junior 3PL Account Manager. You will support the HungerStation team in Riyadh by managing third-party logistics (3PL) partners and ensuring smooth delivery operations. This is a full-time position focused on maintaining high service standards and supporting the logistics network.

Responsibilities

  • Monitor 3PL compliance and maintain structured feedback loops with partners.
  • Resolve 3PL issues within agreed Service Level Agreement (SLA) timelines.
  • Support the onboarding process for new 3PL companies and full-time riders.
  • Track and analyze rider performance using reporting dashboards.
  • Provide actionable insights to senior management based on fleet and 3PL data.
  • Collaborate with internal teams to integrate 3PL operations into the logistics network.
  • Conduct market research to benchmark against industry standards.

Requirements

  • 0 – 3 years of relevant experience.
  • Basic knowledge of logistics.
  • Strong problem-solving and communication skills.
  • A diploma is required; a bachelor’s degree is preferred.

Pay and benefits

The job advertisement does not specify salary details or additional benefits.

How to apply

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