- Company: Accor
- Location: Abu Dhabi, UAE
- Job type: Full-time
About the role
Accor is seeking a Guest Service Attendant to join its team in Abu Dhabi. As part of a global hospitality group with over 5,600 hotels, you will be responsible for delivering memorable experiences to guests from arrival to departure. This full-time position focuses on front desk operations and maintaining high standards of service.
Responsibilities
- Guest Care: Welcome guests and support them throughout their stay, anticipating their needs.
- Front Desk Operations: Manage check-ins, check-outs, and general reception activities.
- Cashiering: Maintain the cash float and ensure accurate daily financial reports.
- Problem Solving: Address guest complaints swiftly and sensitively to ensure satisfaction.
- Environment: Keep the front desk area clean and orderly at all times.
- Sales & Loyalty: Contribute to department targets and build personalized relationships to encourage guest loyalty.
Requirements
- Education: A bachelor’s degree or relevant diploma/certification is required.
- Experience: Relevant experience in the hotel industry is a must.
- Technical Skills: Prior experience with Opera or a similar system is required.
- Languages: Fluency in both Arabic and English is essential; additional languages are a plus.
- Attributes: A service-focused personality is essential.
Pay and benefits
Accor offers exclusive benefits specific to the hospitality sector and beyond, along with strong recognition for daily commitment. The company emphasizes a supportive environment for career growth and diversity and inclusion.
How to apply
Apply directly on Accor’s own careers website. Omadaily never charges job seekers.
