- Company: Accor
- Location: Abu Dhabi, UAE
- Job type: Full-time
About the role
Accor is seeking a Concierge Supervisor to join the team at Novotel & Ibis Gate Abu Dhabi. In this full-time position, you will oversee the operations of the bell, doorman, and valet parking teams. You will play a key role in ensuring a welcoming and efficient experience for all guests.
Responsibilities
- Lead, schedule, and mentor bell staff to maintain high service standards.
- Ensure timely luggage delivery and provide guest escort services.
- Coordinate with the front desk to handle guest requests effectively.
- Oversee the cleanliness and functionality of the lobby area.
- Manage the issuance of guest room key cards and ensure guest security.
- Arrange guest transportation, including limousine services, shuttle buses, and car rentals.
- Maintain proper grooming and demonstrate cooperation with other departments.
Requirements
- High School diploma or equivalent.
- Prior experience in bell services with leadership duties.
- Good communication and organizational skills.
- Knowledge of local attractions and services.
- Fluency in Arabic and English; additional languages are an advantage.
- Strong interpersonal and problem-solving abilities.
Pay and benefits
Accor supports employees to grow and learn every day, offering opportunities to explore limitless possibilities within the company. The specific salary and benefits package are not detailed in this advertisement.
How to apply
Apply directly on Accor’s own careers website. Omadaily never charges job seekers.
