- Company: Delivery Hero
- Location: Dubai, UAE
- Job type: Full-time
- Salary: Not specified
- Deadline: Not specified
About the role
Talabat, a leading local delivery platform under the Delivery Hero Group, is seeking an Account Manager to join its team in Dubai. In this position, you will act as the primary point of contact for restaurant and vendor partners. Your goal is to help them optimize their presence on the platform, increase their sales, and maintain high levels of satisfaction.
Responsibilities
- Partner Management: Build and sustain long-term relationships with existing partners while ensuring high retention through proactive support.
- Data Analysis: Review sales and operational data to identify improvements in menu performance, pricing, and logistics, then share actionable recommendations.
- Growth Optimization: Identify upselling opportunities, assist partners in optimizing content and delivery times, and coordinate marketing campaigns to boost order volume.
- Collaboration: Work closely with Marketing, Logistics, and Operations teams to resolve issues and ensure smooth onboarding and campaign execution.
- Compliance: Negotiate commercial agreements and ensure partners adhere to service-level agreements and operational standards.
Requirements
- Bachelor’s degree in Business, Marketing, or a related field.
- 2-5 years of experience in Account Management, Sales, or Partner Success; experience in food tech, FMCG, or e-commerce is an advantage.
- Strong analytical skills with proficiency in data dashboards, Excel, or Google Sheets.
- Excellent communication, negotiation, and interpersonal abilities.
- A customer-first mindset and the ability to work independently in a fast-paced environment.
- Must be living in or willing to relocate to Abu Dhabi.
Pay and benefits
- Sponsored healthcare and gym memberships.
- Opportunities for professional and personal growth and recognition.
- Access to daily perks including fresh fruits, coffee, and wellness rooms.
- Participation in company events, cultural outings, and sports activities.
How to apply
Apply directly on Delivery Hero’s own careers website. Omadaily never charges job seekers.
