Imo State Hospitality & Food Services

Guest Experience Expert at Marriott International

Posted

About the role

Marriott International is seeking a Guest Experience Expert to join the team at the Protea Hotel in Owerri, Imo. This full-time position focuses on creating memorable and unique experiences for guests. You will be empowered to take initiative in delivering a wide range of services that guide guests through their entire stay, ensuring every interaction feels like part of the experience.

Responsibilities

  • Deliver a wide range of services to guide guests through their stay.
  • Process operational needs and address guest requests.
  • Complete necessary reports and share highlights of the local area.
  • Assist guests with loading and unloading vehicles.
  • Transport luggage to and from guest rooms or designated bell areas.
  • Maintain a safe workplace and follow company policies and procedures.
  • Uphold quality standards and maintain a professional appearance and communication style.

Requirements

  • High school diploma or G.E.D. equivalent.
  • No related work experience required.
  • No supervisory experience required.
  • No specific license or certification required.
  • This position is for Nigerian (local) candidates only.

How to apply

Interested and qualified candidates should click here to apply online.

Apply on the employer’s website →