- Company: Hilton Worldwide
- Location: Owerri, Imo
- Job type: Full Time
About the role
Hilton Worldwide is seeking a Front Office Manager to join their team in Owerri, Imo. This full-time position is within the Guest Services, Operations, and Front Office category. As a Front Office Manager, you will play a key role in delivering memorable guest experiences and upholding the high standards of hospitality that Hilton is known for.
Responsibilities
- Manage daily front office operations, including guest service, registration, and room inventory.
- Monitor guest satisfaction and address service issues to enhance the guest experience.
- Implement revenue initiatives by promoting hotel services and executing up-selling tactics.
- Provide regular updates and training to keep the team informed about hotel offerings and local attractions.
- Welcome guests, respond to inquiries, and resolve concerns promptly.
- Supervise and support front office team members, monitor performance, and provide coaching.
Requirements
The job posting does not list specific educational or experience requirements. Interested candidates should review the full job description on the application page for detailed qualifications.
How to apply
Interested and qualified candidates should apply online via the link provided below.
