Kaduna State Customer Service Manufacturing & Production

Front Desk Officer at Bijo Rice – Akanixx Foods

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About the role

Bijo Rice, a subsidiary of Akanixx Foods, is looking for a Front Desk Officer to join their team in Kaduna. This is a full-time position focused on providing professional administrative support and excellent customer service. As a premium rice brand, Bijo Rice values professionalism and quality in every interaction.

Responsibilities

  • Welcome and attend to customers, visitors, and business associates professionally.
  • Receive, screen, and direct telephone calls, emails, and other enquiries to the appropriate personnel.
  • Manage customer enquiries, complaints, and requests, ensuring timely and appropriate responses.
  • Provide administrative support to other departments, including basic documentation, data entry, and filing.
  • Maintain accurate records of visitors, enquiries, and other front-desk activities.
  • Coordinate appointments, meetings, and scheduled visits.
  • Receive and direct incoming correspondence, deliveries, and official documents.
  • Maintain an organised, clean, and professional reception environment.
  • Provide customers with relevant information about the company’s products and services.
  • Handle company information and customer records with confidentiality.

Requirements

  • Minimum of 3 years of work experience.
  • Minimum of OND, HND, or Bachelor’s Degree in Business Administration, Office Technology and Management, Public Administration, or any related discipline.
  • Good computer skills, including Microsoft Word and Excel.
  • Excellent verbal and written communication skills.
  • Good telephone etiquette and customer service skills.
  • Ability to multitask, work under pressure, and pay attention to detail.
  • Professional appearance, confidence, and a courteous attitude.
  • Ability to maintain confidentiality and demonstrate good work ethics.
  • Previous experience in front-desk operations, customer service, or administrative roles is an added advantage.
  • Strong interpersonal and organisational abilities.

How to apply

Interested and qualified candidates should apply online via the link below. The application deadline is November 20, 2026.

Click here to apply online

Apply on the employer’s website →