- Company: Stanbic IBTC Bank
- Location: Lagos, Nigeria
- Job type: Full-time
About the role
Stanbic IBTC Bank is looking for a Fleet Management Team Lead to join their team in Lagos. This is a full-time, hybrid position within the Group Functions segment. As a leading African banking group, Stanbic IBTC values technical innovation and exceptional client service. In this role, you will be responsible for coordinating the bank’s fleet operations to ensure they align with overall operating policies, budgets, and personnel guidelines.
Responsibilities
- Coordinate and manage the bank’s fleet within company policies and budgets.
- Analyze the fleet operating system against international standards.
- Monitor the quality and efficiency of services provided by fleet vendors.
- Deploy dedicated pool vehicles to business units as needed.
- Monitor vehicle requests from expatriates and staff members.
- Ensure high-standard fleet services that reflect the bank’s corporate image.
- Develop and implement short and long-term policies for compliance with global best practices.
- Monitor changes in the operating environment and act on potential opportunities.
- Ensure efficient and prompt service delivery to internal and external customers.
- Analyze data to monitor performance and plan improvements.
- Ensure adherence to health and safety regulations and recommend improvements.
- Track and report on change initiatives and conduct readiness assessments.
Requirements
- Qualifications: BSc in Management Sciences or a related field. Relevant professional certification is an added advantage.
- Experience: At least 3-4 years of experience in managing a fleet unit in any industry.
- Behavioural Competencies: Checking Things, Convincing People, Directing People, Documenting Facts, Embracing Change, Examining Information, Exploring Possibilities, Following Procedures, Interacting with People, Making Decisions, Meeting Timescales, and Team Working.
- Technical Competencies: Call Reporting, Contact Centre Customer Relationship Management, Difficult Calls Management, Electronic Communications & Devices, Query Resolution, Risk Identification, Telephone Caller Handling, and Verbal Communication.
How to apply
Interested and qualified candidates should click here to apply online.
