Remote Jobs Customer Service Education Services & Teaching

Customer Support Associate at 10Alytics

Posted

  • Company: 10Alytics
  • Location: Remote
  • Job type: Full-time

About the role

10Alytics is an educational technology company that provides data and tech skills training to individuals and corporate firms across Africa, the Middle East, and Europe. We have trained over 70,000 individuals and assisted more than 70 organizations in structuring their business data. We are looking for a Customer Support Associate to join our remote team and support our learners throughout their training journey.

Responsibilities

  • Serve as the primary point of contact for learners, providing timely support and resolving inquiries.
  • Manage learner communications and support onboarding activities.
  • Maintain accurate records within the CRM system.
  • Drive participant engagement through regular follow-ups and outreach.

How to apply

Interested and qualified candidates should apply online via the link below.

Apply here

Apply on the employer’s website →