- Company: Careers Verified Limited
- Location: Multiple locations in Nigeria
- Job type: Full-time
- Deadline: 31 December 2026
About the role
Careers Verified Limited is seeking a Customer Service Representative to support customer acquisition, account servicing, and engagement in field locations. You will represent the bank professionally, resolve inquiries, and promote banking products while ensuring excellent customer experience.
Responsibilities
- Engage with existing and prospective customers in assigned field locations.
- Provide accurate information on bank products, services, and account requirements.
- Assist customers with account opening, onboarding, and documentation.
- Resolve customer complaints and escalate complex issues.
- Promote banking products such as savings accounts, loans, and digital banking solutions.
- Conduct customer follow-ups to ensure satisfaction.
- Support customer acquisition and generate leads within assigned territories.
- Maintain accurate records of customer interactions and field activities.
- Protect customer information and maintain strict confidentiality.
- Meet assigned customer service and acquisition targets.
Requirements
- Minimum of HND or Bachelor’s Degree in any field.
- Strong communication and interpersonal skills.
- Good customer relationship management skills.
- Ability to work independently and spend significant time in the field.
- Strong persuasion, problem-solving, and negotiation abilities.
- Basic computer and digital literacy.
- Ability to meet targets and work under pressure.
How to apply
Interested and qualified candidates should apply online via the link below. The application deadline is December 31, 2026.
