- Company: Wiseki Technologies
- Location: Ibadan, Oyo
- Job type: Full-time
- Deadline: 26 October 2026
About the role
Wiseki Technologies is a forward-thinking tech organization dedicated to creating sustainable tech solutions. We are looking for a Customer Service Representative to join our team in Ibadan, Oyo. This full-time position focuses on facilitating strong relationships between the company and its clients by providing excellent support and resolving issues efficiently.
Responsibilities
- Resolve customer issues quickly by selecting appropriate responses and following communication guidelines.
- Handle complaints, provide solutions within time limits, and follow up to ensure resolution.
- Listen to customer concerns to identify the root causes of problems.
- Refer advanced cases to management with necessary background information.
- Identify and assess customer needs to achieve satisfaction.
- Meet personal and team sales targets and call handling quotas.
- Keep accurate records of customer interactions and manage incoming messages.
Requirements
- Bachelor’s Degree.
- At least 2 years of experience in customer service or a related field.
- Excellent communication, presentation, and listening skills.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Strong analytical skills and basic knowledge of computer software and office systems.
- Flexibility to work different shifts, including evenings, weekends, or holidays.
- Dedication to customer satisfaction and the ability to adapt to different personalities.
How to apply
Interested and qualified female candidates should send their CV to eniola@wiseki.com. Please use the Job Title as the subject of your email. The application deadline is 26th October, 2026.
Apply by email: eniola@wiseki.com
