- Company: West Africa Vocational Education (WAVE)
- Location: Lagos, Nigeria
- Job type: Full Time
- Salary: N140,000 – N180,000 / month
- Deadline: 15th November, 2026
About the role
West Africa Vocational Education (WAVE) is hiring on behalf of a fashion and lifestyle brand. We are looking for a customer-focused and detail-oriented individual to support daily operations. You will help deliver an excellent shopping experience by managing enquiries, assisting with product selection, and maintaining positive relationships with customers.
Responsibilities
- Attend to customer enquiries in person, via phone, and through digital channels.
- Provide accurate information about clothing items, sizes, prices, and availability.
- Assist customers with clothing selections and take accurate body measurements using a tape rule.
- Process customer orders and follow up to ensure timely fulfilment.
- Handle customer complaints, returns, and other concerns professionally.
- Maintain accurate customer records, measurements, and order details.
- Coordinate with team members on orders, alterations, and delivery timelines.
- Keep the customer service area organised and presentable.
Requirements
- Previous experience in customer service, sales, or retail is an advantage.
- Essential ability to take accurate measurements using a tape rule.
- Excellent communication, interpersonal, and customer relationship skills.
- Strong attention to detail and good organisational skills.
- Basic computer skills and familiarity with CRM tools are an advantage.
- Must reside within a reasonable commuting distance to Lekki Phase 1.
- Must be available to resume immediately.
How to apply
Interested and qualified candidates should send their CV to recruitments@waveacademies.org using the job title as the subject of the email.
Apply by email: recruitments@waveacademies.org
