- Company: Palace Workers Solutions
- Location: Ojodu Berger, Lagos
- Job type: Full-time
- Deadline: 11 November 2026
About the role
Palace Workers Solutions is recruiting a Customer Service Representative for a clothing company. This position is based in Ojodu Berger, Lagos. You will serve as the primary point of contact for customers, ensuring they receive accurate information and support throughout their journey with the brand.
Responsibilities
- Stay current with the latest products and services offered by the company.
- Provide introductory information and product explanations to new and prospective customers.
- Follow up with clients via phone, web chat, or email to ensure satisfaction with purchases.
- Handle customer complaints and resolve issues related to products or services.
- Inform customers about additional products or services that may benefit them.
- Update customer records after each interaction.
- Access databases to retrieve account information for customers.
- Escalate complex queries or concerns to the appropriate team when necessary.
How to apply
Interested and qualified candidates should send a copy of their CV to palaceworkerssolutions@gmail.com. Please use the job title as the subject of your email. The application deadline is November 11, 2026.
Apply by email: palaceworkerssolutions@gmail.com
