- Company: Bravies Homz Limited
- Location: Abuja (FCT)
- Job type: Full-time
- Deadline: 20 November 2026
About the role
Bravies Homz Limited is a real estate company dedicated to property development, sales, and investment solutions. We are looking for a professional Customer Service Representative to lead our customer relations team. This full-time position is based in Abuja (FCT) and focuses on ensuring high-quality service delivery and customer satisfaction.
Responsibilities
- Lead and manage the customer service department.
- Supervise, train, and evaluate customer service representatives.
- Handle customer complaints, enquiries, and escalations professionally.
- Develop strategies to improve customer satisfaction and retention.
- Prepare departmental reports and monitor staff performance.
- Monitor customer feedback and implement service improvements.
Requirements
- Minimum of 5 years of relevant customer service experience.
- Previous experience in a supervisory or managerial customer service role.
- Professional work experience in both the banking and real estate sectors.
- Strong interpersonal, analytical, and problem-solving skills.
- Excellent verbal and written communication skills.
- Good knowledge of Customer Relationship Management (CRM) systems.
How to apply
Send your updated CV to almandinehrconsulting@gmail.com. Please use the job title as the subject of your email. The application deadline is November 20, 2026.
Apply by email: almandinehrconsulting@gmail.com
