- Company: Resource Intermediaries Limited
- Location: Victoria Island, Lagos
- Job type: Full-time
- Salary: N148,000 monthly
- Deadline: 13th October, 2026
About the role
Resource Intermediaries Limited is a professional management firm with over 18 years of experience in Human Resource Services. We are looking for a dedicated Customer Service Officer to join our team in Victoria Island, Lagos. This is a full-time position where you will play a key role in ensuring customer satisfaction.
Responsibilities
- Listen actively to customer inquiries and show empathy.
- Resolve issues promptly and efficiently.
- Follow established protocols for customer interactions.
- Document interactions and maintain detailed records.
- Escalate complex issues to the appropriate team.
- Work effectively within a team environment.
Requirements
- Minimum of an HND or BSc Degree in a related discipline.
- 2+ years of experience in customer service.
- Maximum age of 30 years.
- Fluency in Yoruba and Hausa languages.
- Excellent communication and interpersonal skills.
- Strong problem-solving and conflict resolution abilities.
How to apply
Interested and qualified candidates should click here to apply online. The application deadline is 13th October, 2026.
