- Company: Flash Delivery
- Location: Ilupeju, Lagos
- Job type: Full-time
- Salary: N120,000 – N150,000 / month
- Deadline: 20 October 2026
About the role
Flash Delivery is a technology-driven logistics company focused on fast and secure parcel delivery. We are looking for a dedicated Customer Experience Officer to join our team in Ilupeju, Lagos. This full-time position is open to male candidates and offers a monthly salary between N120,000 and N150,000.
Responsibilities
- Handle customer inquiries and resolve complaints effectively.
- Work to improve customer satisfaction ratings and retention.
- Track shipments and provide accurate updates to clients.
- Maintain organized customer records.
- Escalate unresolved issues to the appropriate teams.
Requirements
- OND, HND, or Bachelor’s Degree in any relevant field.
- 1–3 years of experience in customer service or client relations.
- Experience in logistics or e-commerce customer support is an advantage.
- Strong computer literacy and active listening skills.
- Excellent communication and conflict resolution abilities.
How to apply
Send your application to career@flashdelivery.africa. Please use the job title as the subject of your email. The application deadline is October 20, 2026.
Apply by email: career@flashdelivery.africa