Lagos State Medical & Health

Customer Experience Manager at Foremost Radiology Consultants Limited (FRCL)

Posted

  • Company: Foremost Radiology Consultants Limited (FRCL)
  • Location: Surulere, Lagos
  • Job type: Full-time
  • Salary: Based on experience, skill, and expertise
  • Deadline: 16th November, 2026

About the role

Foremost Radiology Consultants Limited (FRCL) is a diagnostic healthcare facility dedicated to providing quality, reliable, and timely services. These include radiology, laboratory, pathology, cardiology, and emergency transport. We are seeking an experienced and results-driven Customer Experience Manager to lead our service delivery efforts. This is a full-time, fully onsite position based in Surulere, Lagos.

Responsibilities

  • Oversee customer experience operations and implement service improvement strategies.
  • Manage customer complaints and ensure a consistently excellent patient experience.
  • Monitor team performance and streamline internal processes.
  • Lead teams with strong managerial skills and maintain high satisfaction standards.

Requirements

  • Proven ability to lead teams and improve service delivery.
  • Strong organizational and coordination skills.
  • Capability to manage people, processes, and customer interactions effectively.
  • Experience in the healthcare sector is an added advantage.

How to apply

Interested and qualified candidates should send their CV to foremostradiologyhr@gmail.com. Please use the Job Title as the subject of the email. The application deadline is 16th November, 2026.

Apply by email: foremostradiologyhr@gmail.com