- Company: Homebovo
- Location: Nigeria (Remote)
- Job type: Full-time
- Salary: Competitive; shared with shortlisted candidates
- Deadline: 21 November 2026
About the role
Homebovo is looking for a reliable and organized individual to help ensure customers receive their orders smoothly. This is a full-time, remote position based in Nigeria. You will use a laptop to manage calls, messages, spreadsheets, and online tools to coordinate with delivery agents and support customers.
Responsibilities
- Contact delivery agents to confirm pickups, delivery attempts, and outcomes.
- Reconcile delivery updates with the order list and flag any discrepancies.
- Keep customers informed about delivery arrangements and delays.
- Record order status, follow-up dates, and payment details in Homebovo’s systems.
- Confirm orders, delivery details, and payment readiness with customers.
- Submit an end-of-day report covering delivered orders, outstanding follow-ups, and any issues.
- Handle customer information with care and communicate politely, especially when resolving complaints.
Requirements
- Confidence in making calls to customers and delivery agents.
- Strong organizational skills and attention to detail.
- A quiet workspace and the discipline to work independently.
- Previous experience in customer service, dispatch, e-commerce, or administration is an advantage.
- Basic spreadsheet skills and comfort learning new online tools.
- A reliable laptop, consistent internet access, and a power backup plan.
- Strong spoken and written communication skills.
How to apply
Send your CV and a short note describing your customer service or admin experience to email@recruitmenttrust.com. Use “Customer Care & Delivery Operations Assistant” as the subject line.
In your email, please include:
- Your laptop, internet access, and power backup arrangement.
- Your experience using spreadsheets or managing orders.
- Your current location and available working hours.
- Your expected monthly pay.
Note: Shortlisted applicants may be asked to complete a brief practical exercise involving a sample customer follow-up and order-status update. The application deadline is November 21, 2026.
Apply by email: email@recruitmenttrust.com
