- Company: Astracrest Investment Limited
- Location: Lagos
- Job type: Full-time
- Salary: ₦150,000 monthly
- Deadline: 4th December, 2026
About the role
Astracrest Investment Limited is a real estate development company focused on agricultural estates, residential projects, and construction in Africa. We are looking for a friendly and organised Community Manager to serve as the link between the company and its audience. You will manage relationships, handle enquiries, and ensure a positive experience for clients and potential customers.
Responsibilities
- Manage and engage the online community across Instagram, Facebook, WhatsApp, TikTok, and other platforms.
- Respond to comments, messages, and enquiries politely and in a timely manner.
- Provide basic information about properties, locations, prices, and payment plans using approved company data.
- Direct serious enquiries and potential buyers to the sales team.
- Handle complaints professionally and direct issues to the appropriate department.
- Develop strategies to grow the community and attract the right audience.
- Work with the content and marketing team to ensure consistent communication.
- Monitor conversations about the brand and identify common questions or concerns.
- Check in with existing clients and keep them updated on company activities.
- Keep records of enquiries, complaints, and community activities, and provide regular reports to management.
Requirements
- Good communication and interpersonal skills.
- Friendly, approachable, and able to relate well with people.
- Strong writing and speaking skills.
- Understanding of how social media platforms work.
- Comfortable communicating with customers online and offline.
- Organised and able to manage multiple conversations.
- Patient and able to handle difficult conversations professionally.
- Good problem-solving skills.
- Previous experience in customer service, community management, or social media management is an added advantage.
- Knowledge of the real estate industry is an added advantage.
How to apply
Send your CV and relevant work experience to hr@astracrestinvestmentlimited.com. Please use “COMMUNITY MANAGER” as the subject of your email. Only shortlisted candidates will be contacted.
Apply by email: hr@astracrestinvestmentlimited.com
