- Company: Mikay Agency
- Location: Lagos
- Job type: Full-time
- Salary: N300,000 – N350,000 monthly
- Deadline: 17th November, 2026
About the role
Mikay Agency is a creative and digital marketing agency helping businesses build strong brands and connect with their audiences. We are looking for a Community Manager to serve as the frontline presence for our clients. This full-time role is based in Lagos and involves managing day-to-day social media activities, ensuring 7-day platform coverage, and maintaining professional standards in all client interactions.
Responsibilities
- Publish scheduled content across all assigned client social platforms daily.
- Monitor client inboxes and respond to messages within the agreed 24-hour SLA on weekdays.
- Engage with comments, mentions, and community interactions to nurture online communities.
- Flag brand reputation issues or sensitive conversations to the Head of Digital Marketing immediately.
- Support content calendar management and maintain Standard Operating Procedures (SOPs) for assigned accounts.
- Compile weekly community activity summaries for account review.
- Stay updated on platform algorithm changes and community management best practices.
Requirements
- A Bachelor’s Degree or HND in Mass Communication, Marketing, Public Relations, English Language, Journalism, Media Studies, or a relevant discipline.
- Demonstrable knowledge of social media platforms, digital marketing strategies, and brand communication.
- Strong creativity, attention to detail, and the ability to work under pressure to meet deadlines.
- Proficiency in managing platforms such as Instagram, Facebook, TikTok, LinkedIn, and X.
- Excellent written and verbal communication skills to maintain a consistent brand voice.
- A professional certification in Digital Marketing or Community Management is an added advantage.
- Relevant practical experience may be considered in place of a degree, subject to company requirements.
How to apply
Send your updated CV to careers@mikayagency.com and copy info@mikayagency.com. Please use the job title as the subject of your email. The application deadline is 17th November, 2026.
Apply by email: careers@mikayagency.com
