- Company: Karishma CDK Limited
- Location: Lagos Ibadan Expressway, Ogun
- Job type: Full-time
- Salary: N300,000 – N400,000 monthly
- Deadline: 25 November 2026
About the role
Karishma CDK Limited is an established plastics manufacturer known for high-quality products like FlowGuard® CPVC Pipes and HDPE water storage tanks. We are looking for a proactive and customer-focused Client Services Officer to support client relationships from enquiry to after-sales. This full-time position is based at the Lagos Ibadan Expressway in Ogun State.
Responsibilities
- Respond to customer enquiries via phone, email, or other channels.
- Prepare and issue quotations in line with approved pricing structures.
- Coordinate confirmed customer orders with internal departments like Sales, Production, and Logistics.
- Follow up on quotations and provide clients with status updates.
- Handle customer complaints professionally and ensure timely resolution.
- Maintain accurate customer records and communication logs.
- Assist in preparing reports on enquiry volumes and service performance.
Requirements
- Proven experience as a Client Services Officer or in a similar customer-facing role.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft 365 and ERP systems such as Dynamics 365.
- Good commercial awareness regarding pricing and customer terms.
- Excellent organizational skills and attention to detail.
- A Bachelor’s degree in Business Administration, Marketing, or a related field is preferred but not mandatory.
How to apply
Send your cover email and attach your resume to careers@karishma-ng.com. Use “Job Application – Client Services Officer” as the subject line. The application deadline is November 25, 2026.
Apply by email: careers@karishma-ng.com
