Enugu State Media, Internet & Advertising Real Estate, Surveying & Property Management

Client Relationship Officer at Havana Group of Companies

Posted

  • Company: Havana Group of Companies
  • Location: Enugu
  • Job type: Full-time
  • Salary: N100,000 – N150,000 / month
  • Deadline: 31st October, 2026

About the role

Havana Group of Companies operates in real estate, media, technology, and hospitality. We are looking for a talented and ambitious individual to join our team in Enugu. This full-time position offers a supportive environment that encourages professional growth and development.

Responsibilities

  • Build and maintain positive relationships with existing and prospective clients.
  • Support client onboarding, engagement, and follow-up activities.
  • Follow up with clients to ensure satisfaction with products and services.
  • Identify opportunities to improve client experience and retention.
  • Handle client complaints and resolve issues promptly.
  • Maintain accurate client records and relationship management reports.
  • Manage client communications and respond to inquiries professionally.
  • Collaborate with other departments to address client needs effectively.

Requirements

  • Bachelor’s Degree or HND in Business Administration, Marketing, Communication, or a related field.
  • Strong verbal and written communication skills.
  • Proficiency in Microsoft Office and client management tools.
  • Excellent interpersonal, problem-solving, and organisational abilities.
  • Ability to remain professional and solution-oriented with difficult clients.
  • Previous experience in client relations or customer service is an advantage.

How to apply

Send your CV to careers.havana@gmail.com. Please use the Job Title as the subject of your email. The application deadline is 31st October, 2026.

Apply by email: careers.havana@gmail.com