- Company: Backend Office HQ
- Location: Remote
- Job type: Full-time
- Salary: N200,000 monthly
About the role
Backend Office HQ is a business support company that provides outsourced operations to help businesses improve efficiency and customer engagement. We are looking for a Client Manager to join our team on a full-time, remote basis. The role involves managing B2B client relationships and serving as the primary point of contact for assigned accounts. The working hours are Monday to Saturday, from 8 a.m. to 6 p.m.
Responsibilities
- Oversee client onboarding, service delivery, satisfaction, and retention.
- Coordinate with internal teams to resolve client concerns and ensure deliverables are met.
- Identify client needs, manage expectations, and provide regular progress reports.
- Manage B2B client relationships and serve as the primary contact for assigned clients.
Requirements
- Proven experience in B2B client management, account management, or customer success.
- Ability to manage multiple accounts and maintain client satisfaction.
- Strong communication, organisation, and problem-solving skills.
How to apply
Interested and qualified candidates should click here to apply online.
