Lagos State Consulting HR & Recruitment Services

Client Experience and Success Specialist at Estrada International Staffing Solutions (EISS)

Posted

About the role

Estrada International Staffing Solutions (EISS) is a leading HR consulting firm dedicated to helping organizations attract and retain top talent. We are seeking a charismatic Client Experience and Success Specialist to serve as the face of our brand. This hybrid position (3 days onsite, 2 days remote) is based in Surulere, Lagos, and reports to the Business Development Manager. The role is full-time and offers a monthly salary of ₦250,000.

Responsibilities

  • Design and implement comprehensive client management and retention strategies for various business units.
  • Act as the primary point of contact for high-level client health check-ins and relationship management.
  • Conduct regular visits, calls, and surveys to identify client needs and opportunities for improvement.
  • Provide monthly reports to leadership on client sentiment trends and actionable recommendations.
  • Represent Estrada at corporate events, industry mixers, and networking functions to increase brand visibility.
  • Collaborate with the Marketing team to execute digital strategies that enhance client business visibility.

Requirements

  • Bachelor’s Degree in Public Relations, International Relations, Mass Communication, Marketing, or Social Sciences.
  • Minimum of 3 years of experience in Client Management, Public Relations, or high-end Customer Success.
  • Exceptional verbal communication and public speaking skills.
  • Strong networking abilities and an eye for quality and luxury in procurement.
  • High emotional intelligence and a proactive, solution-oriented mindset.

How to apply

Interested and qualified candidates should send their CV to talents@estradaintl.com using the Job Title as the subject of the email. The application deadline is 23rd November, 2026.

Apply by email: talents@estradaintl.com